Pol de confidentialité

CHART ON THE PROTECTION OF PRIVACY

Last updated : 11/03/2026

Who am I ? Jade Voyage

The purpose of this Privacy Policy (the “Policy”) is to set out our commitment to respecting the privacy of users of the website https://jadevoyage.wixsite.com/japon (the “Website”) operated by Jade Voyage, Siret 98091423800012, with its registered office at 13 rue Eugène Lozes, 31500 Toulouse.

The Policy and the Site’s Terms and Conditions form a single contractual agreement.

In connection with the provision of our Site, we process your personal data in accordance with the General Data Protection Regulation 2016/679 of 27 April 2016 (“GDPR”) and under the conditions set out below.

Personal data refers to any information relating to an identified or identifiable natural person. We collect and process personal data solely for the purpose of providing our Services or communicating about those Services, in strict compliance with the GDPR.

We collect only personal data that is adequate, relevant and limited to what is necessary in relation to the purposes for which it is processed. Consequently, you will never be asked to provide personal data considered ‘sensitive’, such as your racial or ethnic origins, or your political, philosophical or religious views.

By registering on the Website, you authorise us to process your personal data in accordance with this Policy. If you do not agree to the terms of this Policy, please refrain from using the Website and the Services.

1. In what circumstances do we collect your personal data and what data is collected?

We may collect and store your personal data, in particular when you:

browse the Website
To create your quote and your invoice
Contact us

We use your personal data to enable the provision and management of the Website’s Services and to respond to your specific requests. We also use your personal data to operate and improve our Services, our Website and our approach. This information is used solely by us and enables us to better tailor our Services to your expectations.

If you opted to receive emails and messages from us when you created your Account, you will receive electronic and alphanumeric messages relating to our products and promotions. We will then use the personal data you provided when you registered. You can unsubscribe from these communications at any time.

1.1 Browse the website

Connection data. Each time you connect to our Website, we collect personal data such as, but not limited to, your IP address and your computer’s MAC address, the date and time of connection, and information about the browser you are using.

Browsing data. We also collect information that identifies how you access the Site, which pages you view and for how long. In this context, we may use cookies as specified in paragraph 6 below.

1.2 Contact

In order to respond to any enquiries you may make to our Customer Service team and to verify your details, we may use your surname, first name, email address and telephone number.

1. How do we protect your personal data ?

We have implemented technical and organisational security measures to ensure the security, integrity and confidentiality of all your personal data, in order to prevent it from being distorted, damaged or accessed by unauthorised third parties. We ensure an appropriate level of security, taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of the processing, as well as the risks and their likelihood.

However, it should be noted that as no security measure is infallible, we are unable to guarantee absolute security for your personal data.

2. In what circumstances do we share your personal data ?

2.1 Sharing your personal data with third-party companies

When you browse the Website, your personal data may be shared with external service providers. These third parties provide services on our behalf and in our name to ensure the smooth processing of credit card payments and other Services.

Personal data may be transferred to the United States as the servers storing the data, in particular on behalf of Wix and Google Workspace, are predominantly located in the United States. These transfers are governed by the EU-US Privacy Shield: click here for more information.

In accordance with the GDPR, all transfers of personal data to a country outside the European Union and/or one that does not offer a level of protection deemed sufficient by the European Commission have been subject to cross-border data flow agreements in accordance with the standard contractual clauses issued by the European Commission.

Unless a third party asks you to accept its own privacy policy and terms of use, third-party companies that have received your personal data have undertaken to process your personal data solely for the purpose of providing our Services.

We will never share your personal data with third-party companies for marketing and/or commercial purposes without first obtaining your consent.

2.2 Share with the authorities

We may be required to disclose your personal data to administrative or judicial authorities where such disclosure is necessary for the identification, apprehension or prosecution of any individual who may infringe upon our rights, those of any other user or those of a third party. Finally, we may be legally obliged to disclose your personal data and, in such cases, we cannot object to this.

3. How long do we keep your personal data ?

We will only retain your personal data for as long as you remain registered on the Website, in order to verify your identity when you log in to your Account and to enable us to provide the Services.

Therefore, if you deregister from the Website, your personal data will be deleted and retained only in an archive for the purpose of establishing proof of a legal right or contract.

In any event, we will retain your personal data for a period not exceeding that necessary for the purposes for which it is processed, in accordance with the uses set out in this Policy and in compliance with laws and regulations.

4. Cookies : how are they used ?

4.1 What is a cookie ?

A cookie is a text file that may be stored on a device when you access an online service using a web browser. In particular, a cookie enables its issuer, during its period of validity, to recognise the device in question whenever that device accesses digital content containing cookies from the same issuer.

In any event, cookies placed on your browser device with your consent are deleted 13 months after they are placed on your device.

4.2 What are the cookies on our website used for? ?

The cookies we use enable us to:

compile statistics on visitor numbers and usage of the various elements of our Website (sections and content visited, browsing paths), allowing us to improve the relevance and user-friendliness of the Website and, where applicable, our products and services;
adapt the presentation of our Website to the display preferences of your device (language used, screen resolution, operating system used, etc.) during your visits to our Website, depending on the hardware and viewing or reading software installed on your device;
to store information relating to a form you have completed on our Site (registration or account login) or to products, services or information you have selected on our Site (subscribed service, contents of a shopping basket, etc.);
to allow you to access restricted and personal areas of our Site, such as your Account, using login details or data that you may have previously provided to us, and to implement security measures, for example when you are asked to log in again to access content or a service after a certain period of time.

When you browse the Website, social media cookies may be generated, in particular via share buttons that collect personal data.

When you first visit the Website, a cookie banner will appear on the home page. A clickable link allows you to find out more about the purpose and functioning of cookies and directs you to this Policy. By continuing to browse another page of the Site or selecting an element of the Site (such as an image, text, link, etc.), you consent to the storage of the cookies referred to on your computer.

4.3 How can you control the cookies used ?

In accordance with the relevant regulations, you may refuse the use of cookies that are not strictly necessary.

Furthermore, you can at any time configure your browser settings so that cookies are stored on your device or, conversely, so that they are rejected (either systematically or depending on the issuer). You can also configure your browser settings so that you are asked to accept or refuse cookies on a case-by-case basis, before a cookie can be stored on your device.

Please note: any settings you choose may affect your browsing experience and your ability to access certain services that require the use of cookies. We accept no liability for any consequences arising from the impaired functioning of our services resulting from the inability to store or access the cookies necessary for their operation, which you may have refused or deleted. This would be the case if you attempted to access our content or services that require you to log in. It would also be the case where we (or our service providers) are unable, for technical compatibility purposes, to recognise the type of browser used by your device, its language and display settings, or the country from which your device appears to be connected to the internet.

4.4 How to configure your web browser ?

Each browser has different settings for managing cookies and your preferences. These are described in your browser’s help menu, which will explain how to change your cookie settings. You will find information below regarding the main browsers.

Internet Explorer / Edge

In Internet Explorer, click the Tools button, then Internet Options.

Under the General tab, under Browsing history, click Settings.

Click the View Files button.

Firefox

Go to the Tools tab in the browser and select the Options menu

In the window that appears, select Privacy and click on Show Cookies

Safari

Access Settings via the browser menu (Safari > Preferences)

Click on Privacy.

Google Chrome

Access Settings via the button to the right of the URL bar or via the browser menu (Chrome > Settings).

Select Advanced Settings

Click on Content Settings then on Cookies.

For more information on cookies, please visit the CNIL website.

5. What are your rights ?

You are the only person who has provided us with the data we hold, via the Website. You have rights regarding your personal data. In accordance with data protection regulations, in particular Articles 15 to 22 of the GDPR, and after verifying your identity, you have the right to request access to your personal data, or to request that it be corrected or erased.

Furthermore, within the limits set by law, you also have the right to object to the processing of your data, to restrict it, to decide the fate of your data after your death, to withdraw your consent at any time, and the right to data portability regarding the personal data provided.

You may contact our Services to exercise your rights at the following email address: jade.voyage@outlook.fr, attaching a copy of your identity document to your request.

6. Can we amend the rules ?

We reserve the right to amend this Policy at any time. We therefore recommend that you review it regularly. In the event of any changes, we will publish them on this page and in other locations we deem appropriate, depending on the nature and significance of the changes made.

Your continued use of the Site following any changes constitutes your acceptance of those changes. If you do not accept any material changes to this Policy, you must stop using the Site.

7. The French Data Protection Authority (CNIL) ("CNIL")

Please note that you can contact the CNIL directly via its website or by post at the following address : Commission Nationale de l'Informatique et des Libertés (CNIL), 3 Place de Fontenoy - TSA 80715, 75334 PARIS CEDEX 07.